Last updated: September 8, 2026
Ember Hotels ("we", "the site") respects the privacy of its visitors and guests. This document explains what data we collect through the ember-hotels.com website, why we collect it and how we use it.
What data we collect
When you fill in a booking or transfer form on this site, we collect the data you give us directly: name, email address, stay dates, number of passengers and, optionally, your flight number. We do not collect bank card or other financial data through this site — bookings are requests, confirmed manually afterwards by our team by email.
Why we collect this data
We use the data exclusively to respond to your booking or transfer request: to check availability, contact you by email and arrange the stay or transfer you asked for. We do not sell or rent your data to third parties for marketing purposes.
Cookies
The site uses technical cookies necessary for it to work and, with your consent, cookies that help us understand how the site is used. You can manage your cookie preferences from the banner shown on your first visit.
How long we keep data
We keep form data for as long as necessary to respond to your request and, afterwards, for our internal booking records, in line with usual practice in the hotel industry.
Your rights
If you are in the European Union or a jurisdiction with similar legislation (GDPR), you have the right to request access to your data, its correction or deletion, and to withdraw your consent to the processing of data at any time. For any request, you can contact us at contact@ember-hotels.com.
Contact
For questions about this policy or your data, write to us at contact@ember-hotels.com.