Terms & Conditions

Last updated: September 8, 2026

These terms govern the use of the ember-hotels.com website and the booking or transfer forms available on it.

Nature of booking requests

The booking and transfer forms on this site are requests, not instant confirmations. Each request is checked manually by the Ember team, who confirm availability, final dates and payment method by email, usually within 24 hours of submission.

Prices

Prices shown on the site are indicative ("from") and may vary depending on season, availability and number of guests. The final price is confirmed by our team before the booking is finalized.

Cancellations and changes

The cancellation and modification conditions for a booking will be communicated explicitly in the confirmation email, for each booking individually.

Site content

The texts, images and design of this site belong to Ember Hotels and may not be copied or reused without written permission.

Limitation of liability

Ember Hotels makes reasonable efforts to keep the information on the site up to date and correct, but does not guarantee the absence of errors. Excursions and transfers are organized in cooperation with third-party local providers; their availability may vary.

Governing law

These terms are governed by the laws of Tanzania, where the hotel is located.

Contact

For questions about these terms, write to us at contact@ember-hotels.com.

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